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How ziatigel Handles Your Privacy

Your account information — including your DANA, OVO, or GoPay wallet details — is handled with care and never shared beyond what keeps your account running. This policy covers what we collect, why we collect it, and how you stay in control.

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What We Collect and Why

ziatigel Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details needed to run it — your registration information, device identifiers, session activity, and any payment wallet you connect, whether that is DANA, OVO, or GoPay. We use this data to process your transactions, verify your

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account identity, and keep access secure across sessions. We do not sell your personal data to third parties, and we do not share wallet credentials with advertisers or unrelated services. Cookies and similar tracking tools record your session preferences and lobby navigation so the platform responds
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correctly on your next visit — you can manage these through your browser settings at any time. Data related to your payment activity, including transaction timestamps and wallet references, is retained for as long as legally required by applicable financial regulations. If you close your account,
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we delete personal identifiers that are no longer needed while retaining transaction records for the statutory period. Access to your stored data is restricted to staff who need it to operate, audit, or support your account. All data transfers use encrypted connections. Availability of services depends
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on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency run through every layer of how we handle your account data. Encryption, access controls, and clear retention rules are not optional here — they are part of how the platform works day to day.

Account Security

Your account is protected with session tokens and OTP verification on login. We flag unusual access attempts and can lock your account on request.

Cookie Controls

We use session and preference cookies to keep your lobby settings intact. You can clear or block these through your browser without losing your account data.

Data Retention

Personal identifiers are deleted when your account closes and they are no longer operationally needed. Transaction records follow the statutory retention window.

Request a Change

You can request a correction to your account details or ask what data we hold at any time by contacting support with your registered wallet type for identity checks.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Have a question about your data or want to request a correction? Our support team handles privacy queries directly — no automated queue, just a real response. You can reach us through live chat inside your account, by email, or through our help desk form. Players in Bandung and across Indonesia can submit requests in English and expect a reply within one business day.

Team online

Live Chat

Open your account dashboard and start a chat session. Privacy questions are flagged to our data team for a faster response.

Email Support

Send your data request or privacy concern directly to our support address — found in your account settings under Help.

Help Desk Form

Submit a written privacy request through our help desk form. Include your registered wallet type — DANA, OVO, or GoPay — to speed up verification.

Common Questions About Our Privacy Policy

These are the questions we hear most often about data, account privacy, and your rights. If yours is not here, contact support directly.

We collect your registration details, device identifiers, and the wallet information you use — DANA, OVO, or GoPay. Session activity and login timestamps are also logged for security purposes.

Wallet references are retained only for the period required by applicable financial regulations. They are encrypted in transit and not accessible to marketing or analytics staff.

Yes. Contact support through live chat or the help desk form, confirm your identity with your registered wallet type, and we will provide a summary of the data we hold on your account.

Submit a deletion request through the help desk form or via email support. Once your account is closed, personal identifiers are deleted. Statutory transaction records are retained as required by law.

We do not sell personal data. We share information only with payment processors — such as the rails behind DANA, OVO, and GoPay — and only to the extent needed to complete your transactions.

Cookies can be cleared or blocked through your browser settings at any time. Blocking preference cookies may reset your lobby display settings but will not affect your account or wallet data.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoMahjong Wins Slots Gamesziatigel Casino

How ziatigel Handles Your Privacy

How We Protect and Manage Your Information

Account Security

Cookie Controls

Data Retention

Request a Change

Reach Us About Your Data

Live Chat

Email Support

Help Desk Form

Common Questions About Our Privacy Policy

01 What personal data does ziatigel collect when I open an account?

02 Is my DANA or OVO wallet information stored after a transaction?

03 Can I request a copy of the data ziatigel holds about me?

04 How do I ask ziatigel to delete my data?

05 Does ziatigel share my data with third parties?

06 How do I manage cookies on ziatigel?

Privacy Policy

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